Tag Archives: physical therapy

Physical Therapy is all about Serving Consumers (Not Just Patients)

Words matter. That’s why today’s guest advocates for using the term consumer over patient when referring to clients at your clinic. In his second podcast with PT Talker,   Jerry Durham, PT, Principal of San Francisco Sport and Spine Physical Therapy,  shares why customer service is so important at your clinic. He stresses that consumers have [...]

Why it’s an Exciting Time to be a Physical Therapist

It’s a great time to be a physical therapist. Despite lower reimbursement rates faced by many physical therapists, today’s expert,  Jerry Durham, PT, Principal of San Francisco Sport and Spine Physical Therapy,  shares why he he’s so excited about the future of physical therapy in the first of two podcasts. His clinic is currently in [...]

Adding a MOG as a Physical Therapy Survival Tactic

In a constantly changing environment, physical therapists are looking at new ways to increase their practice. Today’s expert shares his solution to surviving in a challenging physical therapy climate. Russ Certo, PT and owner of Grand Island Physical Therapy founded the medically oriented gym (MOG) by combining a medically focused fitness center with his private [...]

Providing Magical Physical Therapy Service

Providing excellent service to your patients is just one of the ways you can set yourself apart from other clinics. From the floor of the APTA CSM 2014, Dennis Bush, Senior Vice President, Consulting for Martin Healthcare Advisors healthcare executive and consultant recently shared some of his tips for providing magical service to your clients. [...]